Flight Support Specialist

FlyExclusive; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

flyExclusive is seeking a Flight Support Specialist to coordinate flight operations, ensure safety and regulatory compliance, and maintain exceptional client service. You will manage flight logs, passenger details, trip planning, and regulatory requirements while communicating with ground handlers and authorities.

The role emphasizes ForeFlight planning, NOTAM/TFR checks, and coordination of international handling and maintenance activities, with daily multitasking and attention to detail in a

Qualifications

• FAA Dispatch License or Pilot License required.
• Bachelor's degree in aviation or equivalent preferred.
• Excellent written and verbal communication skills.
• Strong prioritization and coordination in fast-paced environment.
• Creative problem resolution and strong relationship building.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Plan trips and coordinate flight operations with attention to safety, regulatory compliance, and client service.
• Monitor NOTAMs, TFRs, slots, and international handling requirements for each flight segment.
• Communicate with FBOS, ground handlers, and dispatchers; arrange after-hours ops as needed.
• Utilize ForeFlight for trip planning, ensure fuel range and reserves.
• Adhere to FAA, international regs, and company OPS Manual; maintain weather and ATC status tracking.
• Review aircraft maintenance, hours, landings, and MELs; coordinate with MX planners.

Education

FAA Dispatch License

Pilot License

Bachelor's degree in aviation or equivalent

High School diploma or equivalent

Excellent written and verbal communication

Strong prioritization and coordination

Creative problem resolution

Relationship building with customers

Ability to work lawfully in the United States without sponsorship

Tools

Microsoft Office Suites

Excel

Job description

Why start your new career with flyExclusive:flyExclusive is a dynamic and growing company with a strong commitment to safety, service, and excellence. As a member of our team, you will have the opportunity to work with state-of-the-art aircraft and advanced technologies, providing you with valuable experience and career development opportunities. We offer a competitive salary and benefits package, as well as a supportive and collaborative work environment. Join us at flyExclusive and take your career to new heights!Job SummaryThe Flight Support Specialist role at flyExclusive involves comprehensive coordination and support for flight operations, ensuring compliance with safety regulations, operational standards, and client service excellence. Specialists oversee flight logs, passenger details, trip planning, regulatory requirements, and scheduling adjustments. They serve as key contacts for operational updates, maintaining communication with ground handlers, customs, and aviation authorities.Key ResponsibilitiesAble to plan trips outside 24 hours to acquire any missing information needed. Missing information such as Pax names, Date of births, passport information, weights, etc.Checks Notams // TFRs // PPRS & Slots against all upcoming trips making the appropriate departments aware of any changes required.Notifying all FBOS and ground handlers of arrivals and departures. Arranging early and late ops for any flights outside normal business hours to ensure staffing.Proficient in using Foreflight trip planning to ensure aircraft range and fuel reserves are met. If not, make the appropriate departments aware of the planned fuel stop.Ensure all required customs, immigration, agriculture, international handling requirements, or foreign government regulations and requirements are met for every flight segment. Able to work any future international trip that requires advanced handling.Responsible for proactively monitoring weather and air traffic control status and any other possible schedule interruption to client services, scheduling, and all other interested parties as necessary.Must be highly knowledgeable of the flyExclusive Operations Manual, FAA and International Regulations, Company Operations Specifications, Company Policies and Procedures, and other pertinent information relating to his/her duties.Maintenance Review (Ensure aircraft inspections are complied with. Verify aircraft hours, landings, and MELS are within parameters of the scheduled flights. Ensuring the upcoming mx events are built and coordinated with MX planners. This should give us a better outlook of what is dropping.Updating the Dispatch pass down chat with information to pass down to the dispatchers.Perform other duties as assigned by managementSkills and Abilities:Being a self-starter who is highly motivated with strong initiativeInterpersonal skills with an emphasis on effective communication skills in both oral and written formsAccountability and having hard conversationsStrong ability to problem-solve under pressure dailyAbility to communicate clearly and effectively through phone, email, and personal correspondenceProficient knowledge of Microsoft Office SuitesProficient critical thinking and presentation skillsBasic Understanding of Computer Applications and Data Entries.Ability to multitask, prioritize, and manage time effectivelyStrong cognitive and analytical abilities, including effective time management, rapid learning, information retention, critical thinking, problem-solving, multitasking, adaptability, and exceptional attention to detail with a commitment to excellence.CompetenciesMicrosoft Office SuitesMore than proficient in ExcelPhysical DemandsAbility to see and hear clearlyAbility to read, comprehend, and speak English clearlyAbility to sit, stand, and walk for extended periodsAbility to regularly lift/move up to 30 poundsWork EnvironmentTypical office and computer lab environment with frequent interruptions.Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.EEO StatementflyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Required QualificationsFAA Dispatch License or Pilot License60+ Days as a flyExclusive Licensed Flight Dispatcher or flyExclusive DispatcherHigh School diploma or EquivalentExcellent prioritization and coordination skills in a fast-paced environment.Creative problem resolution skills.The ability to develop and maintain long-term relationships with internal and external customers.Excellent written and verbal skills.Must be authorized to work lawfully in the United States without sponsorship..Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.Preferred education and experienceA bachelor's degree in aviation, or equivalent experience.Knowledge of business jet performance capabilities.