Flight Services Front Desk Concierge

FlightSafety International; Estelle (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

FlightSafety International is seeking a Client Services Representative to provide an excellent frontline customer service experience, handling verbal and written communication and managing multiple phone lines. The role includes administrative support for the customer and client training experience at the center.

Responsibilities include greeting clients, coordinating schedules, handling visitor logs, assisting with travel arrangements, and processing training documents.

Qualifications

• Excellent customer service skills.
• Fluency in English, both verbal and written.

Responsibilities

• Greet and welcome clients and guests at the front desk.
• Maintain visitor log and run Export Compliance as required.
• Provide client schedules by email, print, or through the FSI app.
• Assist with center supply inventory and front desk upkeep.
• Assist with notary public duties as needed.
• Coordinate shipments or mailing of completion documents.

Skills

Customer service

Multiline phone

MS Office

English fluency

Communication

Time management

Professionalism

Education

Associate degree (AA)

Tools

MS Office Suite

Job description

FlightSafety International is seeking a Client Services Representative to provide an excellent frontline customer service experience, handling verbal and written communication and managing multiple phone lines. The role includes administrative support for the customer and client training experience at the center.

Responsibilities include greeting clients, coordinating schedules, handling visitor logs, assisting with travel arrangements, and processing training documents.