Flight Ops Admin: Crew Travel & Records Specialist

Air Transport Services Group; Wilmington (OH); On-site; USD 42,000 - 58,000; Full time

Job summary

Air Transport Services Group in Wilmington, OH, is seeking an Administrative Assistant for Flight Operations & Crew Travel to provide comprehensive administrative, travel coordination, and records support to the Flight Department leadership and crews.

You will coordinate travel, prepare reports and correspondence, manage schedules and expense reporting, and maintain confidential records while delivering responsive customer service and ensuring smooth day-to-day operations.

Qualifications

• High School Diploma or GED required.
• 1+ year administrative, travel coordination, or related experience preferred.
• Strong customer service, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate domestic and international travel for flight crews and employees.
• Prepare reports, correspondence, presentations, and departmental communications.
• Maintain travel schedules and expense reports; respond to inquiries.
• Process invoices, travel documentation, and related records.
• Support office operations and vendor relationships.

Skills

Customer service

Organization

MS Office

Communication

Multitasking

Travel coordination

Education

High School Diploma or GED

Associate degree in Business Administration, Aviation Management, or related field

Tools

Netline

CASS

ID-90

UKG

Job description

Air Transport Services Group in Wilmington, OH, is seeking an Administrative Assistant for Flight Operations & Crew Travel to provide comprehensive administrative, travel coordination, and records support to the Flight Department leadership and crews.

You will coordinate travel, prepare reports and correspondence, manage schedules and expense reporting, and maintain confidential records while delivering responsive customer service and ensuring smooth day-to-day operations.