Flight Operations Specialist - New York

Global Charter; New York (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Full training

Clear progression

Exposure to international private jet?

Industry-leading internal technology

Support from experienced brokers and O

Greater responsibility as you progress

Job summary

Global Charter is seeking Flight Operations Specialists to join our New York team. You will coordinate flight briefs, monitor live flights, and liaise with brokers, aircraft operators, airports and suppliers to ensure smooth charter operations.

We value highly organized, detail-focused individuals who stay calm under pressure, communicate clearly, and take ownership. Junior candidates are welcome, with full training and progression opportunities as you grow in private aviation.

Qualifications

• Highly organized with excellent attention to detail.
• Calm and logical under pressure.
• Strong written and verbal communication skills.
• Proactive, reliable and comfortable taking ownership.
• Able to manage multiple priorities at once.
• Strong work ethic and team mentality.
• Authorized to work in the United States.

Responsibilities

• Preparing and distributing flight briefs and operational information.
• Monitoring live flights, delays, positioning sectors and schedule changes.
• Coordinating catering, chauffeurs and other passenger requirements.
• Liaising with aircraft operators, FBOs, airports and ground handlers.
• Making sure passenger and operational requirements are communicated correctly.
• Maintaining accurate trip information and operational notes within our CRM.
• Supporting brokers before and during flights.
• Resolving day-of-flight operational issues quickly and professionally.
• Assisting with supplier invoices and booking financial updates.
• Monitoring active trips through to successful completion.

Skills

Highly organized

Attention to detail

Calm under pressure

Communication skills

Multitasking

Team player

US work authorization

Tools

CRM

Job description

Global Charter is looking for highly organized and detail-focused Flight Operations Specialists to join our New York team.

Once a private jet charter is confirmed, our Operations team helps ensure every detail is correctly coordinated through to completion. You will work closely with brokers, aircraft operators, airports, FBOs and suppliers, managing operational requirements, monitoring live flights and resolving issues when plans change.

Because private aviation operates around the clock, the role will include operational coverage outside standard office hours once training has been completed. This may include later shifts and weekend coverage as part of the Operations team rota.

We are open to both junior candidates looking to start a career in private aviation and experienced candidates from aviation, flight operations, charter, travel, logistics or a similar operational environment.

Previous aviation experience is not essential for the junior position. What matters most is being organized, dependable and comfortable working in an environment where details can change quickly and accuracy matters.

What You’ll Be Doing

• Preparing and distributing flight briefs and operational information
• Monitoring live flights, delays, positioning sectors and schedule changes
• Coordinating catering, chauffeurs and other passenger requirements
• Liaising with aircraft operators, FBOs, airports and ground handlers
• Making sure passenger and operational requirements are communicated correctly
• Maintaining accurate trip information and operational notes within our CRM
• Supporting brokers before and during flights
• Resolving day-of-flight operational issues quickly and professionally
• Assisting with supplier invoices and booking financial updates
• Monitoring active trips through to successful completion

What We’re Looking For

• Highly organized with excellent attention to detail
• Calm and logical under pressure
• Strong written and verbal communication skills
• Proactive, reliable and comfortable taking ownership
• Able to manage multiple priorities at once
• Strong work ethic and team mentality
• Authorized to work in the United States

Experience in aviation, private charter, travel, hospitality, logistics or operations is advantageous but not essential for junior candidates.

What You’ll Get

• Full private aviation and operations training
• Clear progression as your experience develops
• Exposure to international private jet operations
• Industry-leading internal technology
• Support from experienced brokers and operations professionals
• The opportunity to take on greater responsibility as you progress

Why Global Charter?

Global Charter is a growing international private jet brokerage with teams across the UK, US, Canada and Dubai.

Our Operations team plays an important role in every charter we arrange. You will work on private jet movements across the United States and internationally, helping ensure each trip runs correctly from confirmation through to arrival.