Operations & Charter Sales Representative

Atlantic Air Charter; Fort Lauderdale (FL); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) program

Paid vacation

Hybrid work

Job summary

Atlantic Air Charter in Fort Lauderdale, FL seeks a dynamic Operations & Charter Sales Representative. You’ll quote, book, and coordinate private charter trips, building strong client and broker relationships while ensuring seamless flight logistics and outstanding service.

The role blends sales, operations, and customer care, requiring adaptability to a 24/7 schedule and a hybrid on-site/remote work model. Prior private aviation exposure is a plus.

Qualifications

• High school diploma or GED required.
• 1–2 years of sales and customer service experience.
• Familiarity with charter software such as JetInsights is a plus.
• Organized, strategic, and able to pursue both inside and outside sales initiatives.
• Self-motivated with a passion for outstanding customer service.
• Excellent written and verbal communication skills.
• Comfortable in a fast-paced, high-detail environment under pressure.
• Team-oriented with strong interpersonal skills.
• Willingness to work a flexible schedule (including weekends/on-call).

Responsibilities

• Respond promptly to charter sales calls and emails as the first brand touchpoint.
• Generate quotes for private and corporate charter trips and pursue closing the sale.
• Build and maintain relationships with prospects, clients, and brokers.
• Coordinate trip logistics after booking: aircraft, crew, slots, routes; prepare folders and briefs; file international paperwork.
• Liaise with clients for special requests and schedule changes.
• Collaborate with operations, maintenance, and safety/compliance teams to meet high standards.
• Support 24/7 charter operation with flexible hours and on-call support.

Skills

Sales experience

Customer service

Organized

Communication

Education

High school diploma or GED

Tools

JetInsights

Job description

Atlantic Air Charter is a private jet charter company headquartered in Fort Lauderdale, Florida, proudly serving clients across the United States, the Caribbean, and the Americas. Our mission is simple: to deliver world-class private air travel with personalized service, cost-effective solutions, and an uncompromising commitment to safety.

With our own fleet of Beechjet 400A and Hawker 800XP aircraft, we provide travelers access to thousands of destinations, from major business hubs to remote leisure escapes, offering the flexibility, privacy, and comfort that commercial travel simply can’t match.

As part of the Atlantic Air Charter team, you’ll represent a brand known for precision, professionalism, and passion for aviation excellence, helping us uphold our promise of exceptional service, safety, and experience on every flight.

Role Summary

We are seeking a dynamic, hybrid (On-site plus remote) Operations & Charter Sales Representative who will be the go-to person for quoting, booking, and coordinating private charter trips. You’ll build and nurture client and broker relationships, respond quickly to charter requests, and manage the logistics behind each flight to ensure a seamless experience for our clients. You will sit at the intersection of sales, operations and customer service - helping grow our business while delivering the high-touch, fast service Atlantic Air Charter is known for.

What You’ll Do

• Respond promptly and professionally to incoming charter sales calls and emails - you’ll be the first impression of our brand.
• Generate quotes for private and corporate charter trips and follow through to win business.
• Cultivate and maintain relationships with prospects, existing clients and brokers - understand their charter needs and act as a trusted advisor.
• Coordinate all trip logistics once a flight is booked: check availability of aircraft, crew, airport slots, routes; prepare trip folders and crew briefings; file necessary international paperwork.
• Liaise with clients for special requests (catering, ground transportation, schedule changes) and anticipate needs.
• Work closely with internal teams (operations, maintenance, safety/compliance) to ensure every flight meets our high standards.
• Support our 24/7 charter operation by working flexible hours, being available on call as needed.

What We’re Looking For

• High school diploma or GED required; further education a plus.
• 1-2 years of experience in sales and customer service. Experience in private aviation charter sales is highly preferred.
• Familiarity with charter software such as JetInsights is a plus.
• You are organized, strategic, and can pursue both inside and outside sales initiatives.
• A self-motivated "go-getter" with a passion for outstanding customer service.
• Excellent written and verbal communication skills.
• Comfortable working in a fast-paced, high-detail environment under pressure - and able to prioritize multiple tasks with accuracy.
• Team-oriented, with strong interpersonal skills and the ability to interact with a diverse range of internal and external stakeholders.
• Willingness to work a flexible schedule (including weekends/on-call) to support our 24/7 operation.

What We Offer

• Salary in the range of $55,000 - $60,000 per year (plus multiple bonus opportunities).
• Hybrid work schedule (in-office and remote) - our office is in Fort Lauderdale, FL 33309.
• Excellent benefits including health, dental and vision insurance; life insurance policy; 401(k) program; paid vacation; flexible scheduling.
• An energized, growing company culture where your contributions matter, and where you’ll gain exposure to an exciting segment of private aviation.

Schedule & Location

• Full-time role
• 8-hour shifts, plus weekend availability and on-call as required
• Hybrid work model - must reliably commute to our Fort Lauderdale office