Flight Operations Manager

Eagleview; City of Rochester (NY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Eagleview in Rochester, NY is seeking a Flight Operations Manager for imagery projects, coordinating assignments with flight suppliers, and ensuring safe, efficient capture across the continental US, Canada, and Hawaii.

The hybrid role requires logistics, scheduling, and communication skills to manage real-time challenges and deliverables. Base salary is $60,000–$70,000 with 10% bonus potential.

Qualifications

• BA/BS in Imaging Science, Business, Communications, or related field.
• 2+ years scheduling, logistics, or GIS experience.
• Comfortable communicating over the phone and coordinating across multiple time zones.

Responsibilities

• Assist in strategy and execution of imagery capture project assignments to meet product specs and customer expectations.
• Communicate with Flight Supplier personnel to ensure flight assignments are executed safely, efficiently, and within product specification.
• Support the tracking and analysis of workload progress and rebalance amongst the fleet to give the best chance of capture success.
• Collaborate with cross-functional internal stakeholders to ensure all pre- and post-capture-related activities are completed in a timely manner.
• Support the fleet deployment and decommissioning of assets via supplier communication.
• Assist with performance metric evaluation for Flight Suppliers.
• Maintain daily production reporting.
• Coordinate and facilitate access to controlled/prohibited/restricted airspace via ATC, military personnel, or others.
• Facilitate the flight logistics needs of the test, validation, and research and development programs.
• Support the Disaster Response Program initiative to ensure safe, effective, and timely capture post-event that qualifies for DRP.
• Other duties as assigned.

Skills

Scheduling

Logistics

GIS

Communication

Education

BA/BS in Imaging Science, Business, Communications, or Supply Chain

Tools

Microsoft Office

Job description

Eagleview

Locations

Rochester, New YorkCategories

Operations

Job Type: Regular Full-Time Work Type Hybrid

Req ID

2932

Job Description

About Us

Eagleview is a leading provider of aerial imagery, property insights and software that transform the way people work. Eagleview holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. Eagleview provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.

Overview

The Flight Operations Manager will focus on fixed-wing imagery project assignments and capture execution via our internal and external flight suppliers. This role requires comfort behind a computer screen, on the phone, and in person. Safety, efficiency, communication, and logistical coordination are foundational pillars to the success of this role. The image capture business is weather-dependent and requires a broad command of seasonal limitations across the continental United States, Canada, and Hawaii. Experience in logistics, scheduling, and a background in using technology to solve critical, real-time problems are necessary for success.

This is a hybrid role, based out of our Rochester, NY office. The base salary range is $60,000 to $70,000, with a 10% bonus potential.

Responsibilities

• Assist in the strategy and execution of the assignment and distribution of all imagery capture projects to meet product spec and customer expectations.
• Communicate with key Flight Supplier personnel to ensure flight assignments are executed safely, efficiently, and within product specification.
• Support the tracking and analysis of workload progress and constantly rebalance amongst the fleet to give the best chance of capture success.
• Collaborate with cross-functional internal stakeholders to ensure all pre- and post-capture-related activities are completed in a timely manner.
• Support the fleet deployment and decommissioning of assets via supplier communication.
• Assist with performance metric evaluation for Flight Suppliers.
• Maintain daily production reporting.
• Coordinate and facilitate access to controlled/prohibited/restricted airspace via ATC, military personnel, or others.
• Facilitate the flight logistics needs of the test, validation, and research and development programs.
• Support the Disaster Response Program initiative to ensure safe, effective, and timely capture post-event that qualifies for DRP.
• Other duties as assigned.

Qualifications

• BA/BS in Imaging Science, Business, Communications, Supply Chain, or related.
• 2+ years related work experience in scheduling, logistics, or GIS.
• Ability to prioritize and adapt quickly and under constraint.
• Well-organized, dependable, self-sufficient.
• Flexible schedule to support the fleet management across multiple time zones, weekends, holidays.
• Comfortable on the phone for quick decisions and rapidly changing priority direction.Preferred Experience:
• Knowledge of Imaging, GIS, and remote sensing.
• Communication and technical skills comfort across multiple technology platforms, cloud-based services, Microsoft products.Core Competencies:

The successful candidate will demonstrate strength in the following competencies as well as foundational competencies which can be found here:

Core Competencies

• Drive & Follow Through

Takes initiative and turns ideas into action.

• Adaptability in Uncertainty

Adjusts quickly and performs through change.

• Customer-Centered Mindset

Puts customer needs at the center of decisions.

• Judgment & Problem Solving

Makes sound decisions and solves problems effectively.

• Role-Specific Expertise

Applies strong functional expertise to deliver results.

• Results Accountability

Owns outcomes and deli