Aerial Systems Engineer

Nearmap; Arlington (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Nearmap seeks an Aerial Systems Engineer to serve as the technical backbone of North American aerial capture operations. You will install, configure, and maintain aerial camera systems and onboard hardware, troubleshoot field issues, and keep inventory flowing while documenting outcomes for scalable workflows.

You will onboard pilots, collaborate with pilots and subcontractors to fix non-conformances, and help standardize procedures across the team as hardware transitions from R&D to production.

Qualifications

• 2+ years in operational engineering, field service, or technical support in production environments.
• Technical trade or hands-on background in avionics, electro-mechanical, or sensor maintenance; four-year degree not required.
• Structured fault isolation via cabling, power, firmware, then component; use system logs.
• Careful handling of high-value optical/mechanical assemblies; costly mistakes.
• Bonus: root-cause intermittent faults from logs.
• Knowledge of network connectivity across wired/wireless and cabling.
• Basic electronics skills and familiarity with test equipment; firmware/software updates via diagnostic tooling.
• Proven ability to own faults end to end with supervision and escalation.

Responsibilities

• Install, configure, maintain, and repair aerial camera systems and related hardware/software in aircraft; preventive maintenance and testing.
• Provide first-level technical support in production; troubleshoot with pilots and operators to resolution.
• Perform mechanical/electrical testing with multimeters, power supplies, and oscilloscopes.
• Manage aerial system inventory and logistics; ensure availability of media, software, and components; track spare parts.
• Onboard new pilots; maintain training documentation; work with pilots and subcontractors to correct non-conformances.
• Contribute to operational and troubleshooting documentation and standards for scalable processes.
• Support hardware transitions from R&D to production, including user acceptance testing.
• Contribute to ImpactResponse deployments for rapid data collection after events.

Skills

Hands-on problem solver

Calm under pressure

Self-directed

Clear communicator

Curiosity about new technology

Feedback-driven improvement

End-to-end fault ownership

Strong written/verbal communication

Education

Hands-on technical background (no degree required)

Tools

Soldering iron

Multimeters

Oscilloscopes

Power supplies

Diagnostic tooling

Firmware updates

IP network testing

Job description

Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you.

Job Description

As our Aerial Systems Engineer, you're the technical backbone of Nearmap's aerial capture operation in North America. You keep the cameras, sensors, and onboard systems that make our imagery possible running at full strength - installing and configuring equipment, troubleshooting issues in the field and in the shop, and making sure every aircraft in the fleet is ready to fly. You're the first call when a pilot hits a sensor problem, the person keeping parts and inventory moving where they're needed, and the one turning hard-won field lessons into documentation the whole team can use. If you like hands-on problem-solving, thrive under real production pressure, and want your work to directly keep a national capture operation flying, we want to talk to you.

• Install, configure, maintain, and repair aerial camera systems and related hardware/software in aircraft - including preventive maintenance, part replacement, and post-repair testing to minimize production downtime.
• Provide first-level technical support for aerial system issues in production - troubleshooting with pilots and operators, reviewing Pilot Daily Reports, and documenting cases in Jira through to resolution.
• Perform mechanical and electrical testing of sensor equipment using tools such as multimeters, power supplies, and oscilloscopes.
• Manage aerial system inventory and logistics - ensuring operators have the media, software, and camera components they need, tracking spare parts, and shipping/receiving equipment domestically and internationally.
• Onboard new pilots on aerial system use, keep pilot training documentation current, and work with pilots and subcontractors to correct non-conformance.
• Work within and contribute to the operational and troubleshooting documentation and workflow standards so procedures stay consistent, scalable, and efficient.
• Support the transition of new hardware from R&D into production, including user acceptance testing and feedback on new software releases.
• Contribute to ImpactResponse deployments, supporting rapid data collection and delivery after catastrophe events.

Qualifications

• Hands-on problem solver, just as comfortable with a soldering iron as a spreadsheet.
• Calm under pressure, especially when a sensor goes down mid-mission.
• Self-directed - you don't need someone looking over your shoulder to get it right.
• Clear communicator who can translate technical issues for a non-technical audience.
• Genuinely curious about new technology and how to make systems better.
• Takes feedback and turns it into changed practice.
• Closes what they open: a fault is not done until it is fixed, verified, and documented

What you'll bring

• 2+ years of experience in an operational engineering, field service, or technical support role within a production environment.
• Technical trade or hands‑on background (for example avionics, electro‑mechanical, or sensor maintenance) or equivalent experience; a four‑year degree is not required. Hands‑on mechanical/electronic troubleshooting experience - comfortable setting up, testing, and repairing systems both in the field and in‑house.
• Structured fault isolation: works a defect methodically through cabling, power, firmware, then component, rather than swapping parts at random, using system logs as part of that process.
• Careful, methodical handling of high‑value precision optical and mechanical assemblies where mistakes are costly.
• Bonus: able to independently root‑cause intermittent or non‑reproducing faults from logs.
• Working knowledge of network connectivity troubleshooting across wired and wireless setups and physical cabling.
• Basic electronics skills, including use of a soldering iron and familiarity with board-level testing and calibration (multimeters, power supplies, oscilloscopes), plus comfort performing firmware and software updates via diagnostic tooling and troubleshooting devices on a local IP network
• Proven ability to own faults and tasks end to end with general supervision and a clear escalation path for complex faults, including verification and write-up.
• Strong written and verbal communication skills, with the ability to explain technical issues in plain language to a range of stakeholders.
• Ability to lift up to 50 lb individually and to team‑lift and handle heavy assemblies, and to move and work in confined spaces and outdoors.
• Ability to accommodate last minute and unplanned travel (~60%) to support