Flight Operations Dispatcher

Gategroup Holding; Denver (CO); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Paid time off

401k with company match

Company sponsored life insurance

Medical, dental, vision plans

Disability insurance (short/long-term)

Life, accident, and hospital plans

Employee Assistance Program

Commuter benefits

Employee Discounts

Free hot healthy meals

Job summary

gategroup is seeking an administrative support specialist to back our major client’s operations in a full‑time role in Denver. You will analyze data, prepare driver run sheets and assign drivers to gates and flights, ensuring meal contents meet specifications.

You will also monitor departure times, track flight changes, and provide backup supervision while guiding workflow and resolving customer issues. Apply with readiness for a fast-paced warehouse environment.

Qualifications

• HS diploma required; associate’s degree preferred.
• 2+ years general office/warehouse experience.
• 1 year directing the work of others; 1–2 years shipping/receiving preferred.

Responsibilities

• Analyze data from custom computer screens and prepare driver run sheets for each flight.
• Assign Drivers to gates and flights.
• Serve as the quality assurance specialist, ensuring that contents of coolers and/or meals meet customer specifications.
• Monitor driver’s kitchen departure time.
• Track all flight, gate, meal order and other changes in flights.
• Serve as back up supervisor when that individual is on the ramp by relaying changes in flights to drivers on the ramp, directing work flow and resolving customer problems.
• Check that drivers have completed their run sheets accurately and that all times, aircraft changes, service levels and quantities meet customer specifications.
• Answer and log customer calls, concerns and complaints and make recommendations to resolve on‑going issues.
• This position will rotate periodically between scheduled shift, and vacation relief shift.

Skills

Driver’s license

Multitasking

Detail oriented

Calm under pressure

Independent decision-making

Data compilation

Status communication

Process improvement

Education

HS diploma

Associate’s degree preferred

Job description

gategroup is seeking an administrative support specialist to back our major client’s operations in a full‑time role in Denver. You will analyze data, prepare driver run sheets and assign drivers to gates and flights, ensuring meal contents meet specifications.

You will also monitor departure times, track flight changes, and provide backup supervision while guiding workflow and resolving customer issues. Apply with readiness for a fast-paced warehouse environment.