Flight Gate Agent - Customer Experience & Boarding

Piedmont Airlines, Inc.; Bangor (ME); On-site; USD 18,000 - 26,000; Full time

Job summary

Piedmont Airlines, Inc. in Bangor, ME is seeking a Customer Service Gate Agent to join the Ground Handling Department. You will assist passengers with boarding, monitor automated boarding, and help customers with special needs, including wheelchairs and unaccompanied minors.

You may adjust itineraries and seat assignments as needed. The role requires completing Gate Agent training, lifting up to 70 pounds, and working all shifts.

Qualifications

• Successful completion of Gate Agent training course.
• Ability to lift up to 70 pounds.
• Must be at least 18 years old and able to pass background check and drug screening.

Responsibilities

• Assist passengers in boarding and disembarking flights.
• Monitor computerized boarding process.
• Assist customers with wheelchairs and unaccompanied minors.
• Change flight itineraries and seat assignments as required.
• Operate the Jetway.
• Work as part of a team to provide excellent customer service.

Skills

Customer service

Communication skills

Multitasking

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Piedmont Airlines, Inc. in Bangor, ME is seeking a Customer Service Gate Agent to join the Ground Handling Department. You will assist passengers with boarding, monitor automated boarding, and help customers with special needs, including wheelchairs and unaccompanied minors.

You may adjust itineraries and seat assignments as needed. The role requires completing Gate Agent training, lifting up to 70 pounds, and working all shifts.