Airport Gate Agent: Boarding & Customer Service Pro

Piedmont Airlines, Inc.; Fletcher (NC); Sur place; USD 19 000 - 27 000; Plein temps

Avantages offerts par ce poste

Paid training

Holiday pay

401(k)

Vacation

Family travel on the American Airlines

Medical and dental available

Résumé du poste

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in the Ground Handling Department. The role involves assisting passengers with boarding, monitoring boarding processes, and helping customers with special needs.

The successful candidate will complete the Gate Agent training, lift up to 70 pounds, and work all shifts. Strong communication and teamwork are essential as you help passengers and ensure a smooth travel experience on the American Airlines network.

Qualifications

• Successful completion of training course.
• Ability to meet company goals and customer expectations in a high energy environment.
• Effective communication skills.

Responsabilités

• Assist passengers with boarding and disembarking flights.
• Monitor computerized passenger boarding and assist customers with special needs.
• Change customer flight itineraries and seat assignments as required.
• Work as a team to provide excellent customer service and meet objectives.

Connaissances

Customer service

Communication skills

Multitasking

Teamwork

Problem solving

Outils

Basic computer skills

Description du poste

Piedmont Airlines, Inc. is seeking a Customer Service Gate Agent in the Ground Handling Department. The role involves assisting passengers with boarding, monitoring boarding processes, and helping customers with special needs.

The successful candidate will complete the Gate Agent training, lift up to 70 pounds, and work all shifts. Strong communication and teamwork are essential as you help passengers and ensure a smooth travel experience on the American Airlines network.