Flight Dispatch Coordinator

Dnata; Brisbane (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) and healthcare benefits:Medical

Complimentary daily meals: breakfast,

Job summary

dnata Catering USA is seeking a dispatcher to support the Transportation Manager and coordinate flight catering logistics. You will handle communication with multiple departments, process customer information, and ensure timely updates for each shift.

The role requires a high school diploma with 2+ years in dispatching and customer service, proficiency in Microsoft Office, and strong attention to detail in a fast-paced environment.

Qualifications

• Minimum of a High School Diploma or GED with 2+ years’ experience in transportation dispatching and customer service
• Proficient in Microsoft Office applications, including Excel
• Must have excellent attention to detail
• Must be able to multi-task
• Must be able to read and write in English
• Ability to work in a fast-paced environment

Responsibilities

• Assist the Transportation Manager as needed
• Attend to dispatch phone calls, FAXes, and emails in a timely manner
• Forward daily flight catering status, including the number of passengers (PAX) prepared, to KL
• Process all customer information during shifts and update relevant departments as necessary
• Print labels and boarding bills for flight departures during shifts and for upcoming shifts as needed
• Ensure all production information is ready for pick-up at dispatch for all departments concerned (HOT/COLD FOOD, EQ/BEV, etc.)
• Communicate and oversee last-minute requests to all relevant departments
• Build all cargo flights during shifts
• Serve as the communication link between field operations and the catering building
• Write and email a daily shift report (as per the template provided by the Transportation Manager) to the Transportation Manager and General Manager
• Report and document any vehicle fleet, building access system, building security, accident issues, or other abnormalities brought to attention via email to the Transportation/Maintenance Manager
• Capture all working hours and control timekeeping; provide respective time adjustment sheets to HR and the Transportation Manager
• Ensure proper shift closing with all tasks completed
• Assist the Commercial department with menu specifications and other tasks as assigned

Skills

Attention to detail

Multitasking

English proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

dnata Catering USA is seeking a dispatcher to support the Transportation Manager and coordinate flight catering logistics. You will handle communication with multiple departments, process customer information, and ensure timely updates for each shift.

The role requires a high school diploma with 2+ years in dispatching and customer service, proficiency in Microsoft Office, and strong attention to detail in a fast-paced environment.