Transportation Manager

dnata; Everett (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) and health benefits

Free meals on shift

Job summary

dnata Catering USA seeks a Transportation Manager to oversee the transport of meals and supplies to airline clients. You will lead drivers and dispatchers, monitor equipment, and optimize routes to meet tight schedules and quality standards.

This role emphasizes safety, SOP adherence, collaboration with other departments, and ensuring on-time deliveries in a fast-paced environment. Strong logistics and communication skills are preferred.

Qualifications

• Associate degree or equivalent in a related field with experience in transportation/logistics.
• Minimum 5 years in transportation or fleet coordination with safety awareness.
• Proficient in MS Word/Excel; able to read and interpret safety and operating procedures.

Responsibilities

• Oversee movements between the facility and airfield per customer and operations needs.
• Ensure catering is transported following SOPs and QA programs.
• Lead dispatchers to coordinate truck movements and monitor timings.
• Maintain fleet readiness and scheduling for drivers and dispatchers.
• Implement safety audits with root-cause analysis and corrective actions.

Skills

Reading safety rules

Effective communication

Team leadership

Education

Associate degree or equivalent

5 years related experience

Tools

Microsoft Word

Microsoft Excel

Logistics software

Job description

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

What We Offer

Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision

Complimentary Daily Meals: Enjoy FREE breakfast, lunch, and dinner during your shift

Our Mission:

• To be the word's most admired air and travel provider

Our Core Values:

• We Are Safe
• We Are Future Thinkers
• We Play To Win
• We Respect Everyone and Work As A Team

As a Transportation Manager at dnata Catering, you will be responsible for overseeing the efficient and timely transportation of meals and supplies to various airline clients. With a focus on logistics and coordination, you will ensure that our products are delivered to the correct destinations, adhering to strict schedules and safety regulations. Your role will involve managing a team of drivers, monitoring vehicle maintenance (380 Catering Trucks), and optimizing delivery routes for maximum efficiency. Additionally, you will collaborate with other departments to ensure smooth operations and customer satisfaction. Join our team and help us deliver exceptional catering services to airlines around the world!

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Manage transportation movements between the facility and airfield according to requirements of the customer and operational needs.
• Ensure all catering is transported with adherence to all SOPs, safety guidelines and internal quality assurance programs.
• Manage a small group of dispatchers who are responsible for coordinating the movements of all trucks, checking, verifying, and advising of latest timings, delays and special operations notices.
• Maintain a fleet of catering trucks and vehicles for performance, appearance, and operational readiness.
• Manage the scheduling of drivers and dispatchers, ensuring correct coverage throughout a week including days off, minimum rest periods.
• Implement and maintain robust safety audit program, providing root cause analysis and corrective action plans for identified failures.

NONESSENTIAL FUNCTIONS:

• Other duties as assigned.

EDUCATION: Associate degree (A.A.) or equivalent from two-year College or technical school with 5 years related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS:

• Airport Experience is preferred, but not required.
• CDL License Class A or B preferred, but not required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• knowledge of Microsoft Word and Microsoft Excel.
• Must be able to passport authority (local/ State) and U.S. Customs & Border Protection background check and obtain ID.
• Must be able and willing to work a flexible schedule.
• Able to work closely with customers in a fast-paced environment.
• Must be able to work in inclement weather (windy, rain, snow, excessive heat).
• While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment:

• While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp)

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. This position is not eligible for employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and throughout their employment without current or future sponsorship from dnata Catering USA.