Flexible Veterinary Front Desk & Client Services Pro

Western Veterinary Partners; Barling (AR); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health, dental, and vision insurance

Life insurance

Disability insurance

Employee Assistance Program (EAP)

401k with company match

Paid time off

Pet discount

Uniform allowance

Job summary

River Valley Animal Hospital in Barling, AR is seeking a Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments, daily patient flow, multi-line phones, in-person interactions, and process transactions with compassionate, professional service.

The role emphasizes outstanding customer service, organization, and teamwork in a fast-paced environment.

Qualifications

• 1+ years in customer service or front-desk role.
• Vet reception or healthcare front-desk preferred.
• Strong written and verbal communication.
• Ability to stay organized and detail-oriented.
• Ability to remain compassionate during emotionally sensitive situations.

Responsibilities

• Manage appointments and daily patient flow.
• Answer multi-line phones and assist in-person clients.
• Process transactions and maintain records.
• Support clients with information about services.
• Collaborate with the team in a fast-paced environment.

Skills

Customer service

Front desk experience

Phone handling

Communication

Payment processing

Teamwork

Calm under pressure

Calendar scheduling

Vet front-desk (preferred)

Tools

IDEXX Neo

Job description

River Valley Animal Hospital in Barling, AR is seeking a Veterinary Receptionist / Client Service Representative to be the welcoming face of the hospital. You will manage appointments, daily patient flow, multi-line phones, in-person interactions, and process transactions with compassionate, professional service.

The role emphasizes outstanding customer service, organization, and teamwork in a fast-paced environment.