Versatile Veterinary Reception & Clinic Assistant

Alliance Animal Health; Riverdale Park (MD); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Employee Assistance Program

Paid Vacation and Sick Time

Paid Bereavement Program

Paid Parental Leave Program

Continuing Education Allowance

Tuition Reimbursement Program

Job summary

Riverdale Park Animal Hospital is seeking a versatile veterinary professional to support both reception and technician duties. The role requires comfort switching between front-desk responsibilities and hands-on patient care, with an emphasis on compassionate client interactions and accurate medical support.

Candidates should be able to handle fast-paced hospital workflow, work well with a team, and have experience in veterinary settings. Bilingual English/Spanish is preferred but not required.

Qualifications

• Strong communication and client service skills.
• Multitask in a fast-paced environment between front desk and patient care.
• Team-oriented, compassionate and able to work with a hospital team.
• Knowledge of veterinary terminology and standard medical procedures.

Responsibilities

• Greet and assist clients and patients in a friendly, professional manner.
• Answer phones, emails, and client questions; triage concerns.
• Schedule appointments and manage hospital flow.
• Process payments and maintain reception area cleanliness and order.
• Provide emotional support to clients during difficult times.
• Assist veterinarians with appointments, procedures and patient care.
• Perform animal restraint and assist with venipuncture and sample collection.
• Maintain knowledge of medical equipment and lab processes, including IDEXX equipment.

Skills

Client communication

Multitasking

Team collaboration

Computer skills

Animal restraint and venipuncture

Tools

IDEXX equipment

Job description

Riverdale Park Animal Hospital is seeking a versatile veterinary professional to support both reception and technician duties. The role requires comfort switching between front-desk responsibilities and hands-on patient care, with an emphasis on compassionate client interactions and accurate medical support.

Candidates should be able to handle fast-paced hospital workflow, work well with a team, and have experience in veterinary settings. Bilingual English/Spanish is preferred but not required.