Part-Time Veterinary Front Desk & Client Concierge

Western Veterinary Partners; Barling (AR); Vor Ort; USD 21.000 - 22.000; Teilzeit

Benefits dieser Stelle

Health package

Life insurance and disability

Employee Assistance Program (EAP)

401k with company match

Paid time off

Zusammenfassung

River Valley Animal Hospital in Barling, AR is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones, and support clients with information about our services.

The ideal candidate is friendly, detail-oriented and organized, with 1+ year of customer service experience; prior veterinary front-desk work is a plus.

Qualifikationen

• 1+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in managing a multi-phone line system and assisting in-person clients
• Experience with veterinary practice management software, especially IDEXX Neopreferred
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service during routine and emotionally sensitive situations
• Strong organizational and time management skills
• Experience scheduling appointments and coordinating calendars
• Ability to process payments and maintain financial records
• Positive attitude and team collaboration

Aufgaben

• Manage appointments and daily patient flow
• Handle multi-line phone system and in-person client interactions
• Process payments and maintain financial records
• Provide compassionate information about services and treatments
• Support team with scheduling and client communications
• Remain calm and professional during busy periods

Kenntnisse

Customer service

Communication

Organization

Team player

Tools

IDEXX Neopreferred

Jobbeschreibung

River Valley Animal Hospital in Barling, AR is seeking an outgoing Veterinary Receptionist / Client Service Representative to be the welcoming face of our hospital. You will create exceptional client experiences, manage appointments and daily patient flow, handle multi-line phones, and support clients with information about our services.

The ideal candidate is friendly, detail-oriented and organized, with 1+ year of customer service experience; prior veterinary front-desk work is a plus.