Flexible Spa Sales & Guest Experience Specialist

handandstonecareers; Carle Place (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

KinderCare discounts

Free uniforms

Opportunity for advancement

Flexible schedule

Competitive salary

Job summary

Hand & Stone Massage and Facial Spas in New York is seeking Spa Associates to welcome guests, answer phones, schedule appointments, and explain service options to create 5-star experiences.

Meet membership sales goals, maintain knowledge of the menu, provide excellent customer service, uphold spa cleanliness, and enjoy flexible shifts, training, and discounts through KinderCare and LifeMart.

Qualifications

• Customer service experience preferred.
• Ability to meet membership sales goals.
• Knowledge of spa services and offerings helpful.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales

Phone etiquette

Communication

Job description

Hand & Stone Massage and Facial Spas in New York is seeking Spa Associates to welcome guests, answer phones, schedule appointments, and explain service options to create 5-star experiences.

Meet membership sales goals, maintain knowledge of the menu, provide excellent customer service, uphold spa cleanliness, and enjoy flexible shifts, training, and discounts through KinderCare and LifeMart.