Spa Membership Sales & Guest Experience Specialist

Hand & Stone - 345 Mamaroneck Avenue South - Mamaroneck, NY; Carle Place (NY); On-site; USD 20,664 - 26,174; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spas is hiring Spa Associates to create 5-star experiences for every client. You will host clients, promote services, and support a smooth, friendly spa environment at our location in New York.

We offer training, growth opportunities, and a team-driven culture centered on guest satisfaction. Join a leading wellness brand with a track record of advancement, a supportive work environment, and a schedule designed to fit modern lifestyles.

Qualifications

• Excellent customer service and communication skills.
• Ability to learn the spa menu and promote services.
• Flexible schedule availability.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Communication

Sales skills

Job description

Hand & Stone Massage and Facial Spas is hiring Spa Associates to create 5-star experiences for every client. You will host clients, promote services, and support a smooth, friendly spa environment at our location in New York.

We offer training, growth opportunities, and a team-driven culture centered on guest satisfaction. Join a leading wellness brand with a track record of advancement, a supportive work environment, and a schedule designed to fit modern lifestyles.