Spa Guest Experience & Sales Specialist

Handandstonestonybrookny; Stony Brook (NY); On-site; USD 2,066,400 - 2,755,200; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas in New York invites Spa Associates to deliver memorable 5-star experiences for every client. You will greet guests, answer phones, schedule appointments, and maintain spa cleanliness while explaining services and membership options.

We offer a flexible schedule, performance-based bonuses, ongoing training, and clear opportunities for advancement within a welcoming team.

Qualifications

• Provide excellent customer service to members and guests.
• Have detailed knowledge of the menu of services.
• Meet membership sales goals.
• Effectively communicate sales, promotions and service options with clients.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Job description

Hand & Stone Massage and Facial Spas in New York invites Spa Associates to deliver memorable 5-star experiences for every client. You will greet guests, answer phones, schedule appointments, and maintain spa cleanliness while explaining services and membership options.

We offer a flexible schedule, performance-based bonuses, ongoing training, and clear opportunities for advancement within a welcoming team.