Sales-Focused Assistant Spa Manager

Hand & Stone Massage and Facial Spa; Novi (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Hand and Stone Massage and Facial Spa in Novi, MI is seeking a sales-focused Assistant Spa Manager to help drive spa operations and guest experience. You will oversee the front desk, coach a team of sales associates, and partner with the spa manager to build a client- and team-centric culture.

Ideal candidates enjoy connecting with clients, educating members on services and memberships, and handling administrative tasks such as scheduling, inventory, and sales reporting while delivering flexible

Qualifications

• Front desk leadership and training experience preferred.
• Ability to coach a sales team and drive conversions.
• Willingness to educate clients on services, upgrades, products, and memberships.

Responsibilities

• Run the spa front desk and lead daily operations.
• Train and motivate sales associates to meet targets.
• Collaborate with the spa manager to foster a client- and team-focused culture.
• Oversee scheduling, inventory, and sales reporting.

Skills

Growth Focused Leadership

Member Conversion

Customer Service

Multi-Tasking

Sales Coaching

Job description

Hand and Stone Massage and Facial Spa in Novi, MI is seeking a sales-focused Assistant Spa Manager to help drive spa operations and guest experience. You will oversee the front desk, coach a team of sales associates, and partner with the spa manager to build a client- and team-centric culture.

Ideal candidates enjoy connecting with clients, educating members on services and memberships, and handling administrative tasks such as scheduling, inventory, and sales reporting while delivering flexible