Spa Front Desk Sales & Guest Experience Specialist

Hand & Stone Massage and Facial Spa; Commerce (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Hourly pay plus commission

Training & development

Opportunities for advancement

Employee discounts

Job summary

Hand & Stone Massage and Facial Spa in Commerce Township, MI is seeking a friendly Spa Sales Associate to join our front desk team. This role blends customer service, sales, scheduling, and daily operations to keep the spa running smoothly.

We value a flexible schedule with morning/evening shifts and weekends. Previous spa/front desk or membership sales experience is encouraged, and ongoing training is provided to help you grow with the team.

Qualifications

• Friendly, confident and comfortable talking with clients.
• Sales-minded and motivated by goals, commissions, and contests.
• Flexible availability with the ability to work mornings and evenings.

Responsibilities

• Greet clients and create a welcoming experience from the moment they walk in.
• Answer phones, schedule appointments, and answer client questions.
• Educate guests on membership programs, services, upgrades and promotions.
• Assist with monthly membership and gift card sales goals.
• Maintain front desk organization and spa cleanliness.

Skills

Customer service

Sales

Communication

Team player

Education

High school diploma

Job description

Hand & Stone Massage and Facial Spa in Commerce Township, MI is seeking a friendly Spa Sales Associate to join our front desk team. This role blends customer service, sales, scheduling, and daily operations to keep the spa running smoothly.

We value a flexible schedule with morning/evening shifts and weekends. Previous spa/front desk or membership sales experience is encouraged, and ongoing training is provided to help you grow with the team.