Flexible Spa Concierge — Guest Experience & Scheduling

Cliff House Maine

Cape Neddick (ME)

On-site

USD 25,000 - 28,000

Full time

2 hours ago
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Job summary

Cliff House Maine is seeking a friendly Spa Office Assistant to greet guests, schedule appointments and handle payments. You will communicate spa offerings and support guests throughout the visit, ensuring accurate records and a welcoming environment.

The ideal candidate is detail-oriented with strong communication, able to multitask in a busy setting, and comfortable with cash handling. Prior spa or salon experience is a plus; hourly pay ranges from $18 to $20.

Qualifications

  • Detail-oriented with excellent communication skills.
  • Ability to multitask in a fast-paced environment.
  • Spa/salon industry experience preferred.
  • Experience in customer service and cash handling required.
  • Certifications or education in the field a plus.
  • Computer knowledge preferred.

Responsibilities

  • Greet guests, answer telephones in friendly and courteous manner, providing information, scheduling appointments and taking the necessary notes.
  • Provide a professional and friendly attitude to all customers and employees.
  • Complete payment transactions prior or post a guests spa/salon treatment.
  • Assist in the professional and clean image of all spa and surrounding facilities.
  • Communicate all necessary guest information, allergies, and request to the appropriate service provider.
  • Maintain equipment and facilities in working, sanitary, and orderly condition (in accordance with count health regulations and OSHA).

Skills

Detail-oriented
Excellent communication
Spa/salon experience
Customer service
Cash handling
Certifications/education a plus
Computer knowledge

Education

Industry-related certifications/education

Job description

Cliff House Maine is seeking a friendly Spa Office Assistant to greet guests, schedule appointments and handle payments. You will communicate spa offerings and support guests throughout the visit, ensuring accurate records and a welcoming environment.

The ideal candidate is detail-oriented with strong communication, able to multitask in a busy setting, and comfortable with cash handling. Prior spa or salon experience is a plus; hourly pay ranges from $18 to $20.

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