Flexible Shop Service Writer & Customer Liaison

L&M Fleet Supply; Cloquet (MN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health & Dental Insurance Packages

401(k) with 10% match

Life & Disability Insurance

Paid Time Off

Employee Discount 10%

Wellness Program

Job summary

L&M Fleet Supply is seeking a Shop Service Writer to engage customers at the repair shop/parts counter and coordinate service activities. You will help customers understand needs, identify products/services, and support the flow between technicians and customers.

Experience in automotive or small engine service and strong communication skills are preferred. This role supports full-time or part-time hours with a flexible schedule.

Qualifications

• Previous experience and/or knowledge in automotive and/or small engine service and customer service is preferred.

Responsibilities

• Provide high level customer service at the repair shop/parts counter.
• Schedule and track service/repair activities for tire & lube/small engine shop.
• Act as liaison between shop technicians and customers; order parts and assist with special orders.

Skills

Customer focus

Accountability

Collaborative

Honesty/Integrity

Decision making

Reliability

Job description

L&M Fleet Supply is seeking a Shop Service Writer to engage customers at the repair shop/parts counter and coordinate service activities. You will help customers understand needs, identify products/services, and support the flow between technicians and customers.

Experience in automotive or small engine service and strong communication skills are preferred. This role supports full-time or part-time hours with a flexible schedule.