Customer-Centric Shop Service Writer (Flexible Hours)

L&M Fleet Supply; Hibbing (MN); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Health & Dental Insurance Packages

401(k) plan with 10% employer match

Life & Disability Insurance

Paid Time Off

10% Employee Discount

Wellness Program

Job summary

L&M Fleet Supply is seeking a Shop Service Writer to assist customers at our repair shop/parts counter. You’ll schedule service, track repairs, and act as the liaison between customers and technicians while helping with parts orders and sales.

This part-time role offers flexibility in shift times and an opportunity to contribute to a friendly team focused on great customer experiences. Prior automotive/small engine knowledge and strong communication skills are preferred.

Qualifications

• Experience in automotive and/or small engine service preferred.
• Customer service experience required or preferred.

Responsibilities

• Coordinate and schedule shop service and repairs.
• Serve as liaison between customers and shop technicians.
• Order parts and assist customers with special orders.
• Provide sales support and POS functions.
• Maintain smooth operation of shop activities.

Skills

Customer service

Communication

Liaison with customers

Retail sales

Tools

POS system

Parts ordering

Job description

L&M Fleet Supply is seeking a Shop Service Writer to assist customers at our repair shop/parts counter. You’ll schedule service, track repairs, and act as the liaison between customers and technicians while helping with parts orders and sales.

This part-time role offers flexibility in shift times and an opportunity to contribute to a friendly team focused on great customer experiences. Prior automotive/small engine knowledge and strong communication skills are preferred.