Customer-Focused Service Writer & Parts Liaison

L&M Fleet Supply; Grand Rapids (MN); Vor Ort; USD 21.000 - 25.000; Vollzeit

Benefits dieser Stelle

Health & Dental Insurance Packages

401(k) plan with 10% employer match

Life & Disability Insurance

Paid Time Off

10% Employee Discount

Wellness Program

Zusammenfassung

L&M Fleet Supply is seeking a Shop Service Writer in Minnesota to manage customer interactions at the repair shop/parts counter. You will coordinate service, track work, and act as the link between customers and shop technicians.

The role emphasizes parts ordering, sales assistance, and efficient shop operations. Prior automotive or small engine service experience is preferred and the position is full-time with a flexible schedule.

Qualifikationen

• Customer-focused role requiring clear communication with customers.
• Experience or knowledge in automotive or small engine service preferred.
• Experience in customer service preferred.

Aufgaben

• Schedule and track service and repair activities.
• Serve as liaison between customers and shop technicians.
• Order parts and assist customers with special orders.
• Provide sales assistance and handle POS functions.
• Coordinate shop operations within the store.

Kenntnisse

Customer service

Automotive knowledge

Small engine knowledge

Jobbeschreibung

L&M Fleet Supply is seeking a Shop Service Writer in Minnesota to manage customer interactions at the repair shop/parts counter. You will coordinate service, track work, and act as the link between customers and shop technicians.

The role emphasizes parts ordering, sales assistance, and efficient shop operations. Prior automotive or small engine service experience is preferred and the position is full-time with a flexible schedule.