Flexible-Shift Home Improvement Customer Care Associate

Lowe's; Mason (OH); On-site; USD 30,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee股票

Associate discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products and services, and ensure a positive shopping experience at our store in Mason, Ohio. You will engage with customers, answer questions, and assist across departments as needed.

The role emphasizes strong customer service, ability to handle merchandise, and collaboration with team members to deliver top-notch service in a dynamic home improvement environment.

Qualifications

• 6 months experience using a computer and accessing/modifying information.
• 6 months experience using common retail technology (phones, tablets).
• Reading, writing, and basic arithmetic skills required.
• Ability to perform duties that may require standing, sitting, and other activities.
• Minimum lifting 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by identifying empty areas and replenishing supplies.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support customer service.
• Prepare department merchandise based on customer needs (e.g., tint paint, cut pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout and perform other duties as assigned.

Skills

Computer use

Retail tech

Basic arithmetic

Prolonged standing

Lifting 25 lbs

Job description

Lowe's is hiring a Customer Service Associate to welcome customers, help them find products and services, and ensure a positive shopping experience at our store in Mason, Ohio. You will engage with customers, answer questions, and assist across departments as needed.

The role emphasizes strong customer service, ability to handle merchandise, and collaboration with team members to deliver top-notch service in a dynamic home improvement environment.