Flexible-Shift Cross-Functional Retail Associate

H.E.B.; Prosper (TX); On-site; USD 26,000 - 42,000; Full time

Job summary

H-E-B in Prosper, TX, seeks a Cross-Functional Representative to deliver general customer service and front-end checks while working across packaging, stocking, rotation, production, and sanitation duties.

You will assist customers, stock shelves, rotate products, and support multiple departments on a flexible schedule. This role requires 18+, 6+ months retail experience, and basic computer skills in Symbol/ACR systems.

Qualifications

• Knowledge of store computer systems (Symbol, ACR, label machine).
• Strong customer service and interpersonal abilities.
• Clear verbal and written communication skills.
• Ability to adapt to many duties across departments and work independently.

Responsibilities

• Provides excellent customer service and answers questions; assists with product selection.
• Uses suggestive selling to grow department sales and may announce products.
• Works across multiple departments with stocking, rotation, and sanitation duties.
• Maintains displays, handles inventory, and supports checkout and service tasks.
• Follows SOPs, policies, and safety training; acts as a Checker when needed.
• Performs duties across Bakery, Dairy, Deli, Cosmetics, Floral, Produce, Seafood, Service, and more as required.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Autonomy

Education

HS Diploma or GED

Tools

Symbol

ACR

Label machine

Job description

H-E-B in Prosper, TX, seeks a Cross-Functional Representative to deliver general customer service and front-end checks while working across packaging, stocking, rotation, production, and sanitation duties.

You will assist customers, stock shelves, rotate products, and support multiple departments on a flexible schedule. This role requires 18+, 6+ months retail experience, and basic computer skills in Symbol/ACR systems.