Cross-Functional Customer & Operations Specialist

H.E.B.; Waxahachie (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to provide front-end customer service and collaborate across departments such as packaging, stocking, production, and sanitation. The role emphasizes flexible scheduling and the ability to work in multiple departments.

Ideal candidates have 6+ months of store operations experience, strong communication, and the ability to learn and adapt to various processes and SOPs. Join a dynamic retail team at H-E-B Texas.

Qualifications

• HS Diploma or GED or equivalent is required.
• 6+ months of experience in H-E-B Store operations.
• Knowledge of computer systems (Symbol, ACR, label machine) is required.
• Customer service and interpersonal skills are required.
• Verbal and written communication and reading skills are required.
• Ability to adapt to performing a wide range of duties across multiple departments; work autonomously.

Responsibilities

• Provide excellent customer service; answer questions regarding products, take orders, assist with product selection.
• Use suggestive selling techniques to meet customer needs and build department sales.
• Perform stocking and replenishment and rotation across multiple departments; assist with inventory control.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Adaptability

Autonomous work

Education

HS Diploma or GED

Tools

Symbol

ACR

Label machine

Job description

H-E-B is seeking a Cross-Functional Representative to provide front-end customer service and collaborate across departments such as packaging, stocking, production, and sanitation. The role emphasizes flexible scheduling and the ability to work in multiple departments.

Ideal candidates have 6+ months of store operations experience, strong communication, and the ability to learn and adapt to various processes and SOPs. Join a dynamic retail team at H-E-B Texas.