Cross-Functional Retail Specialist

H.E.B.; Pflugerville (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Cross-Functional Representative to provide strong customer service while assisting across departments such as packaging, stocking, rotation, production, and sanitation. The role includes handling sales tasks, product announcements, and flexible scheduling to cover various shifts.

Requirements include 6+ months in H-E-B store ops, HS diploma or GED, and basic knowledge of store tech (Symbol, ACR label machine). Training and safety orientation are mandatory.

Qualifications

• HS Diploma or GED or equivalent is required.
• 6+ months of experience in H-E-B store operations.
• Knowledge of computer systems is required.

Responsibilities

• Provides excellent customer service; answers questions regarding products and takes orders.
• Uses suggestive selling techniques to meet customer needs and increase sales.
• Works across multiple departments including packaging, stocking, rotation, production, and sanitation.
• Performs stocking, rotation, inventory accuracy and maintains displays.
• Ensures compliance with SOPs and safety policies.
• Supports the service cross functional team as a Checker when not performing duties.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Autonomy

Multi-department versatility

Education

HS Diploma or GED

Tools

Symbol system

ACR label machine

Job description

H-E-B is seeking a Cross-Functional Representative to provide strong customer service while assisting across departments such as packaging, stocking, rotation, production, and sanitation. The role includes handling sales tasks, product announcements, and flexible scheduling to cover various shifts.

Requirements include 6+ months in H-E-B store ops, HS diploma or GED, and basic knowledge of store tech (Symbol, ACR label machine). Training and safety orientation are mandatory.