Flexible-Schedule Veterinary Receptionist - Front Desk

Mission Pet Health; Flower Mound (TX); On-site; USD 26,000 - 34,000; Full time

Job summary

Main Street Veterinary Hospital in Flower Mound, TX seeks a Receptionist to be the front-line ambassador for compassionate care and efficient clinic operations. You will manage a multi-line phone system, greet clients, handle appointments, and process payments while maintaining accurate records.

Ideal candidates bring a passion for animals, exceptional communication, strong organization, and a collaborative spirit.

Qualifications

• Passion for customer service and love for animals.
• Excellent communication and ability to handle stressful situations.
• Strong organizational and multitasking skills.
• Team‑oriented with ability to work independently.
• Experience with veterinary software; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: be a calming presence for clients, showing empathy and respect in every situation.

Skills

Customer service

Communication

Organization

Teamwork

Flexibility

Tools

Veterinary software

Job description

Main Street Veterinary Hospital in Flower Mound, TX seeks a Receptionist to be the front-line ambassador for compassionate care and efficient clinic operations. You will manage a multi-line phone system, greet clients, handle appointments, and process payments while maintaining accurate records.

Ideal candidates bring a passion for animals, exceptional communication, strong organization, and a collaborative spirit.