Flexible-Schedule Team Leader: Service & Growth

Chick-fil-A; Norfolk (VA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Closed Sundays

Growth and development

Scholarships

Competitive pay

Job summary

Chick-fil-A is seeking a Team Leader who embraces our culture and serves with a servant’s heart. This role supports senior leadership in daily front-of-house operations, drives Operational Excellence, and models the Recipe for Service for the team.

This position offers a fun environment, flexible scheduling (and Sundays off), growth opportunities, scholarships, and competitive pay. You will lead shifts, train new hires, count drawers, and ensure exceptional guest service in a fast-paced setting.

Qualifications

• Must be 18 years or older
• Smile,Create and Maintain Eye Contact, and Speak Enthusiastically
• Make Emotional Connections with Guests
• Must have reliable transportation
• Must have open availability
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in the training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Job description

Chick-fil-A is seeking a Team Leader who embraces our culture and serves with a servant’s heart. This role supports senior leadership in daily front-of-house operations, drives Operational Excellence, and models the Recipe for Service for the team.

This position offers a fun environment, flexible scheduling (and Sundays off), growth opportunities, scholarships, and competitive pay. You will lead shifts, train new hires, count drawers, and ensure exceptional guest service in a fast-paced setting.