Team Lead: Growth & Service Leader (Flexible Hours)

Chick-fil-A; Lufkin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarship opportunities

Competitive pay

Development opportunities

Leadership mentorship

Job summary

Chick-fil-A in Texas is seeking a Team Leader who embraces our culture and serves guests with a servant’s heart. You’ll help senior leaders run daily operations and coach teammates, setting the tone for performance and hospitality.

This role involves leading shifts, opening or closing, managing drawers, and ensuring excellent communication. You’ll train new hires and model the standards that drive our brand.

Qualifications

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead or supervisor preferred

Responsibilities

• Participate operationally in day-to-day activities in a high-volume restaurant
• Offer immediate and respectful response to Guests' needs
• Assist in training of new hires and set the shift tone
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, act as key holder
• Count drawers and finalize day
• Maintain excellent written and spoken communication

Skills

People skills

Communication skills

Customer service

Team leadership

Job description

Chick-fil-A in Texas is seeking a Team Leader who embraces our culture and serves guests with a servant’s heart. You’ll help senior leaders run daily operations and coach teammates, setting the tone for performance and hospitality.

This role involves leading shifts, opening or closing, managing drawers, and ensuring excellent communication. You’ll train new hires and model the standards that drive our brand.