Shift Lead: Flexible Scheduling, Fast-Paced Team Leader

Chick-fil-A; Bensalem Township (Bucks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Leadership development

Scholarship opportunities

Competitive pay

Job summary

Chick-fil-A in the United States seeks a Team Leader who embodies our core values, serves guests with a servant’s heart, and leads by example in a fast-paced, high-volume restaurant. This role supports senior leadership to run daily operations and coach team members toward excellence.

You will open/close shifts, lead teams, train new hires, and maintain high standards of customer service while fostering a positive, people-focused environment.

Qualifications

• Qualifications and Requirements: Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Job description

Chick-fil-A in the United States seeks a Team Leader who embodies our core values, serves guests with a servant’s heart, and leads by example in a fast-paced, high-volume restaurant. This role supports senior leadership to run daily operations and coach team members toward excellence.

You will open/close shifts, lead teams, train new hires, and maintain high standards of customer service while fostering a positive, people-focused environment.