Flexible Schedule Insurance Front Desk & Client Care

Jennifer Warren - State Farm Agent; Town of Hamburg (NY); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

Jennifer Warren Agency in New York is seeking a friendly receptionist to greet clients, answer calls, manage appointments, and support daily office operations with professionalism and a customer-first mindset.

You will handle inquiries, maintain client records, assist in sales conversations for insurance options, and collaborate with the team on administrative projects. The role emphasizes organization, clear communication, and a proactive, service-oriented attitude.

Qualifications

• Experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service

Communication

Organization

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Jennifer Warren Agency in New York is seeking a friendly receptionist to greet clients, answer calls, manage appointments, and support daily office operations with professionalism and a customer-first mindset.

You will handle inquiries, maintain client records, assist in sales conversations for insurance options, and collaborate with the team on administrative projects. The role emphasizes organization, clear communication, and a proactive, service-oriented attitude.