Receptionist & Client Concierge — Growth & Flexible Schedule

Jacquelyn Howell - State Farm Agent; Commack (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Bonus based on performance

Flexible schedule

Licensing paid by agency

Opportunity for advancement

Training & development

Job summary

Jacquelyn Howell - State Farm Agent is seeking a motivated receptionist to join the team in a fast-paced insurance office in New York. The role focuses on delivering exceptional customer service, handling inquiries, and scheduling with attention to accurate record-keeping.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while contributing to a positive workplace culture and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist

Customer Service

Sales Conversations

Organizational Skills

Multitasking

CRM Systems

Microsoft Office

Bilingual Spanish

Job description

Jacquelyn Howell - State Farm Agent is seeking a motivated receptionist to join the team in a fast-paced insurance office in New York. The role focuses on delivering exceptional customer service, handling inquiries, and scheduling with attention to accurate record-keeping.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products while contributing to a positive workplace culture and opportunities for advancement.