Flexible Schedule Front Desk & Client Care Specialist

Robagency; Brooklyn (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in Brooklyn is seeking a dynamic individual for the role of Receptionist - State Farm Agent Team Member. Candidates should be highly organized, detail-oriented, and possess strong communication skills. This position involves greeting customers, managing appointments, and providing excellent customer service. The ideal candidate will have previous experience in a receptionist role and be comfortable with sales conversations. Bilingual skills in Spanish, Cantonese, or Russian are preferred. Competitive salary and benefits apply.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Bilingual (Spanish, Cantonese, or Russian)

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in Brooklyn is seeking a dynamic individual for the role of Receptionist - State Farm Agent Team Member. Candidates should be highly organized, detail-oriented, and possess strong communication skills. This position involves greeting customers, managing appointments, and providing excellent customer service. The ideal candidate will have previous experience in a receptionist role and be comfortable with sales conversations. Bilingual skills in Spanish, Cantonese, or Russian are preferred. Competitive salary and benefits apply.