Flexible-Schedule Front-End Service Leader

Albertsons Companies; Lafayette (LA); On-site; USD 21,000 - 33,000; Full time

Benefits offered by this job

Competitive wages

Wages via Stream

Associate discounts

Health & wellness benefits

Paid time off

Training & development

Inclusive environment

Job summary

Albertsons Companies is hiring a Service Supervisor to lead front-end operations and deliver outstanding customer service across the store’s service areas. You will supervise front-end associates, assist customers, and help achieve sales, service, and productivity goals.

The role emphasizes coaching, training, and ensuring cash handling, safety, and policy compliance in a fast-paced grocery environment. Flexible schedule and team collaboration are key.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail, customer service, or grocery experience required.
• Prior supervisory or leadership experience preferred.
• Strong customer service and conflict-resolution skills.
• Excellent communication, organizational, and multitasking abilities.
• Ability to effectively lead and motivate employees in a fast-paced environment.

Responsibilities

• Deliver exceptional customer service and promote a positive shopping experience.
• Assist customers with questions, concerns, refunds, exchanges, and service-related issues.
• Resolve customer complaints professionally and promptly.
• Promote company programs, services, and customer loyalty initiatives.
• Serve as a role model for customer service excellence.

Skills

Customer service

Supervisory experience

Communication

Team leadership

Multitasking

Conflict resolution

Education

High school diploma or equivalent

Job description

Albertsons Companies is hiring a Service Supervisor to lead front-end operations and deliver outstanding customer service across the store’s service areas. You will supervise front-end associates, assist customers, and help achieve sales, service, and productivity goals.

The role emphasizes coaching, training, and ensuring cash handling, safety, and policy compliance in a fast-paced grocery environment. Flexible schedule and team collaboration are key.