Customer Relations Representative - State Farm Agent Team Member

Thad Hamilton

Omaha (NE)

On-site

USD 45,000 - 65,000

Full time

8 days ago

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Benefits offered by this job

401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development

Job summary

Thad Hamilton - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional customer service, resolve inquiries, and support agency growth in Papillion, NE.

This full-time role features a steady schedule, opportunities for advancement, and benefits such as a 401(k), paid time off, and a competitive salary. You'll work with a collaborative team to serve the local community and build lasting client relationships.

Qualifications

  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Responsibilities

  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

Skills

Communication
Problem-solving
Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Papillion - NE

Replies within 24 hours

  • 401(k)
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Thad Hamilton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
SCHEDULE
  • Monday - Thursday 8:30am-5pm
  • Friday 8:30am-4:30pm

Compensation $45,000.00 - $65,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Papillion - NE

Responsive recruiter Replies within 24 hours

Benefits
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Thad Hamilton - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
SCHEDULE
  • Monday - Thursday 8:30am-5pm
  • Friday 8:30am-4:30pm

Compensation $45,000.00 - $65,000.00 per year

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