Insurance Front Desk & Customer Growth Specialist

Thad Hamilton - State Farm Agent; Papillion (NE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

License Paid by Agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Thad Hamilton - State Farm Agent in Papillion, Nebraska is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills. Responsibilities include greeting customers, managing appointments, handling inquiries, and supporting administrative tasks. This position offers a competitive salary, flexible schedule, and opportunities for advancement within the agency.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication skills

Customer service

Organizational skills

Multitasking abilities

Sales conversations

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Thad Hamilton - State Farm Agent in Papillion, Nebraska is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills. Responsibilities include greeting customers, managing appointments, handling inquiries, and supporting administrative tasks. This position offers a competitive salary, flexible schedule, and opportunities for advancement within the agency.