Flexible Schedule Customer Care Specialist

Molly Maid; Santa Clarita (CA); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonuses for quality work

Flexible schedule

Paid training

Franchisee-provided car

Job summary

Molly Maid in Santa Clarita, California is seeking a Customer Service Representative to handle service requests, respond to customer inquiries, and uphold our values of respect and strong service.

You are self-motivated, with at least two years of admin experience, excellent written and verbal communication, and a detail-oriented approach. The role offers a flexible schedule, paid training, and opportunities for bonuses based on performance.

Qualifications

• Minimum two years admin experience
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Team player who can work independently

Responsibilities

• Receive incoming calls in professional and courteous manner
• Perform marketing functions to sell additional work and earn business
• Return customer calls, respond to customer complaints, and resolve breakage issues
• Perform administrative functions including data entry, payment processing, and supply inventory
• Assist with personnel management, including hiring and recruiting functions
• Perform other duties as needed including cross-training in related positions

Skills

Admin experience

Written communication

Verbal communication

Data entry

Team player

Job description

Molly Maid in Santa Clarita, California is seeking a Customer Service Representative to handle service requests, respond to customer inquiries, and uphold our values of respect and strong service.

You are self-motivated, with at least two years of admin experience, excellent written and verbal communication, and a detail-oriented approach. The role offers a flexible schedule, paid training, and opportunities for bonuses based on performance.