Flexible-Schedule Cross-Functional Retail Associate

H-E-B; Waxahachie (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B in Waxahachie, TX seeks a Cross-Functional Representative to deliver front-end customer service and assist across packaging, stocking, rotation, production, and sanitation duties. You will work across multiple departments, performing stocking, merchandising, and inventory tasks while maintaining displays and ensuring product freshness.

The role emphasizes strong customer service, the ability to adapt across departments, and a flexible schedule to cover shifts in bakery, floral, market, and

Qualifications

• Knowledge of computer systems (Symbol, ACR, label machine) is required.
• Customer service and interpersonal skills are required.
• Verbal and written communication and reading skills are required.
• Ability to adapt to performing a wide range of duties across multiple departments is required.
• Ability to work autonomously is required.

Responsibilities

• Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection.
• Uses suggestive selling techniques to meet customer needs and build department sales.
• May make regular product announcements to inform customers.
• Works a flexible schedule to accommodate shifts of different departments.
• Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
• Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments.
• Builds, stocks, and maintains displays and fixtures.
• Assists with inventory control; loads, unloads, and moves product.
• Slices, packages, labels, rotates, merchandises, culls, and prices product.
• Gains knowledge of multiple departments; applies understanding of processes / policies.
• Complies with Store and department SOPs, policies, and applicable laws.
• For the Service cross functional team, works as a Checker when not performing Cross Functional duties.
• Ensures compliance with departmental / Store SOPs for food safety and sanitation.
• Properly operates and maintains all equipment.
• Cleans / sanitizes sales floor, display cases, prep areas, and equipment.

Skills

Customer service

Interpersonal skills

Verbal/written communication

Cross-department adaptability

Autonomous work

Education

HS Diploma or GED

Tools

Symbol/ACR label machine

Job description

H-E-B in Waxahachie, TX seeks a Cross-Functional Representative to deliver front-end customer service and assist across packaging, stocking, rotation, production, and sanitation duties. You will work across multiple departments, performing stocking, merchandising, and inventory tasks while maintaining displays and ensuring product freshness.

The role emphasizes strong customer service, the ability to adapt across departments, and a flexible schedule to cover shifts in bakery, floral, market, and