Flexible-Schedule Client-Facing Web Support Technician

Infront Webworks; Colorado Springs (CO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, vision and dental

Simple IRA

PTO and vacation time

Flexible schedules

Raises tied to achievements

Job summary

Infront Webworks is seeking an in-house Website Support Technician in Colorado Springs. You will work one-on-one with clients of all levels, troubleshoot HTML/CSS issues, and resolve problems quickly while staying organized and self-motivated in a team environment.

Ideal candidates have a web development background, experience with HTML/CSS, and a willingness to learn rapidly. Experience with CMS and server basics is a plus.

Qualifications

• Strong customer service skills for client interactions
• Experience debugging HTML/CSS and solving styling issues quickly
• Ability to work independently in a team environment

Responsibilities

• Troubleshoot and fix HTML/CSS for client websites
• Support clients via email, phone, and in-person interactions
• Coordinate with the development team for timely resolutions

Skills

Customer service

HTML/CSS troubleshooting

Education

Web development degree / progress toward

Tools

ASP

Ruby on Rails

PHP

Windows server administration

Linux server administration

Apache

SQL

WordPress

Joomla

Email administration

Job description

Infront Webworks is seeking an in-house Website Support Technician in Colorado Springs. You will work one-on-one with clients of all levels, troubleshoot HTML/CSS issues, and resolve problems quickly while staying organized and self-motivated in a team environment.

Ideal candidates have a web development background, experience with HTML/CSS, and a willingness to learn rapidly. Experience with CMS and server basics is a plus.