Flexible Retail Sales Associate - Customer Experience

storesalesassociate; Jacksonville (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to satisfy shoppers in-store.

This role requires a proactive, vigilant individual who communicates effectively and contributes to a positive retail culture. Responsibilities include handling transactions, processing freight, assisting with pricing changes, organizing the sales floor, and supporting management with loss prevention and store policies while presenting a professional

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently during checkout.
• Handles cash, checks and cards per policy.
• Obtains management approval for returns/voids.
• Maintains cleanliness and housekeeping duties as assigned.
• Provides courteous customer service and greets customers.
• Follows safety procedures.
• Keeps a professional appearance with a name tag.
• Assists management in merchandising on the sales floor.
• Explains exchange/refund policies.
• Supports Loss Prevention procedures and reports incidents.
• Performs other duties as assigned.

Skills

Communication skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to satisfy shoppers in-store.

This role requires a proactive, vigilant individual who communicates effectively and contributes to a positive retail culture. Responsibilities include handling transactions, processing freight, assisting with pricing changes, organizing the sales floor, and supporting management with loss prevention and store policies while presenting a professional