Dynamic Retail Sales Associate: Customer-Focused

Citi Trends, Inc.; Montgomery (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain strong product knowledge in a fast-paced retail environment. You will engage with customers, assist with transactions, and contribute to a positive store culture.

The role emphasizes integrity, effective communication, and teamwork, with responsibilities spanning greeting customers, processing payments, assisting with stock and pricing, and supporting loss prevention initiatives in-store.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and organizational skills are essential.
• Ability to work a flexible schedule including nights and weekends, and perform basic math calculations.

Responsibilities

• Process freight and price changes/markdowns.
• Balance register according to company policy and handle payments accurately.
• Provide courteous customer service and greet customers.
• Explain exchange/refund policies and assist with returns as needed.
• Assist with merchandising and on-floor stock management.
• Support loss prevention efforts and report incidents of theft or dishonesty.
• Maintain professional appearance and comply with safety procedures.

Skills

Customer service

Communication

Organizational skills

Flexibility

Mathematical calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain strong product knowledge in a fast-paced retail environment. You will engage with customers, assist with transactions, and contribute to a positive store culture.

The role emphasizes integrity, effective communication, and teamwork, with responsibilities spanning greeting customers, processing payments, assisting with stock and pricing, and supporting loss prevention initiatives in-store.