Flexible Retail Customer Experience Specialist

The TJX Companies, Inc.; Jackson (MI); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Paid holidays/vacation/sick

Job summary

TJ Maxx, part of The TJX Companies, Inc., is hiring to deliver a highly satisfied customer experience across our rewards, store operations, and guest services. You’ll engage with customers, maintain a clean selling floor, and support merchandise handling while upholding company standards.

Applicants should be able to work a flexible schedule, communicate clearly, and multitask in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Rings customer purchases/returns and counts change back to customer per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the sales floor.
• Participates in store recovery and maintenance of the sales floor.
• Adheres to labor laws, policies, and safety requirements.

Skills

Customer service

Flexible schedule

Communication skills

Multitasking

Physical strength

Job description

TJ Maxx, part of The TJX Companies, Inc., is hiring to deliver a highly satisfied customer experience across our rewards, store operations, and guest services. You’ll engage with customers, maintain a clean selling floor, and support merchandise handling while upholding company standards.

Applicants should be able to work a flexible schedule, communicate clearly, and multitask in a fast-paced retail setting.