Flexible Retail Customer Associate – Home Improvement

Lowe's Home Centers, LLC; Shelby (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount 10%

Track to the Trades

Job summary

Lowe's Home Centers, LLC in Shelby, NC is seeking a Customer Service Associate who welcomes customers, helps them find the right products for home improvement, and delivers friendly, professional service throughout the shopping experience. The role involves assisting customers, answering questions, stocking and organizing merchandise, and may require cross-department training.

A bilingual or trade certification is a plus; the company offers benefits, tuition assistance, and a 10% associate

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Basic math

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC in Shelby, NC is seeking a Customer Service Associate who welcomes customers, helps them find the right products for home improvement, and delivers friendly, professional service throughout the shopping experience. The role involves assisting customers, answering questions, stocking and organizing merchandise, and may require cross-department training.

A bilingual or trade certification is a plus; the company offers benefits, tuition assistance, and a 10% associate