Flexible Retail Associate — Customer Experience

Winners Merchants International, L.P.; El Cerrito (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Job summary

TJX Companies’ Marshalls store in El Cerrito, CA seeks team members who deliver a highly satisfied customer experience, uphold loss prevention and store standards, and can be cross-trained to assist in multiple areas as needed.

Responsibilities include accurately ringing purchases, promoting credit and loyalty programs, maintaining clean merchandising, processing merchandise for the floor, and supporting store recovery throughout the day.

Qualifications

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Delivers a highly satisfied customer experience and adheres to customer service principles.
• Accurately rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains store cleanliness and safety.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Lifting

Teamwork

Retail experience

Job description

TJX Companies’ Marshalls store in El Cerrito, CA seeks team members who deliver a highly satisfied customer experience, uphold loss prevention and store standards, and can be cross-trained to assist in multiple areas as needed.

Responsibilities include accurately ringing purchases, promoting credit and loyalty programs, maintaining clean merchandising, processing merchandise for the floor, and supporting store recovery throughout the day.