Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; New York (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Life insurance

Short/long term disability

Job summary

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean, organized store, and upholding loss prevention standards.

You may be cross-trained across store areas to support business needs. You must be able to lift heavy objects, work a flexible schedule, and promote credit and loyalty programs while supporting safety and shrink-reduction initiatives.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodations.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean and organized store.
• Ring customer purchases/returns accurately and handle change per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and uphold safety standards.
• Support and participate in shrink reduction goals and programs.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

Marshalls at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean, organized store, and upholding loss prevention standards.

You may be cross-trained across store areas to support business needs. You must be able to lift heavy objects, work a flexible schedule, and promote credit and loyalty programs while supporting safety and shrink-reduction initiatives.