Flexible Retail Associate — Customer Experience

The TJX Companies, Inc.; Stockton (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a store associate to deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and following operating procedures. You will support merchandising, cashier duties, credit and loyalty programs, and safety standards while adapting to multiple areas as needed.

Prior retail experience is preferred; strong communication and teamwork are essential for success in this role at Marshalls stores within the

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a store associate to deliver a highly satisfying customer experience by engaging with customers, maintaining a clean store, and following operating procedures. You will support merchandising, cashier duties, credit and loyalty programs, and safety standards while adapting to multiple areas as needed.

Prior retail experience is preferred; strong communication and teamwork are essential for success in this role at Marshalls stores within the