Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; El Cerrito (CA); On-site; USD 2,507,000 - 2,662,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a store associate to deliver an outstanding customer experience and maintain a clean, organized sales floor in El Cerrito, CA. The role supports store operations across merchandising procedures, safety, and loss-prevention standards.

The position requires excellent customer service, adaptability to a flexible schedule, and strong communication with peers and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery as needed throughout the day.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a store associate to deliver an outstanding customer experience and maintain a clean, organized sales floor in El Cerrito, CA. The role supports store operations across merchandising procedures, safety, and loss-prevention standards.

The position requires excellent customer service, adaptability to a flexible schedule, and strong communication with peers and supervisors.