Flexible Relationship Banker - Sales & Service

First National Bank Of Pennsylvania

Wilkes-Barre (Luzerne County)

On-site

USD 45,000 - 65,000

Full time

2 days ago

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Job summary

First National Bank Of Pennsylvania is seeking a Floating Relationship Banker to support consumer banking needs and service excellence at various Wilkes-Barre market locations. The role emphasizes greeting customers, identifying financial needs, and referrals to drive product adoption.

The incumbent will adhere to bank policies, perform routine teller tasks, and collaborate with the manager to meet sales targets while leveraging digital tools to enhance customer experience and data quality.

Qualifications

High School diploma or GED required.
Excellent customer service and communication skills are essential.
Strong organizational, analytical and interpersonal abilities are needed.

Responsibilities

Promote the sales process by greeting customers and identifying needs.
Make appropriate recommendations for bank products and services.
Meet weekly sales/referral goals set by the Branch Manager.
Incorporate FNB digital products in customer interactions.
Input and maintain data quality for referrals and applicants using branch systems.
Handle routine teller transactions and other operational tasks per policy.
Perform other related duties and projects as assigned.